Customer Service and Sales Representative
American Family Insurance(1 month ago)
About this role
A Customer Service Representative at American Family Insurance provides day-to-day support to insureds, agencies, and partners through multiple contact channels. The role focuses on ownership of customer interactions, advising on policy coverage and billing, and delivering a high-touch, compliant customer experience while developing product knowledge and participating in training.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Chat Support
- Social Media
- Policy Advising
- Billing
- Issue Resolution
- Problem Solving
- Communication
+2 more
Qualifications
- Property & Casualty Producer License
About American Family Insurance
amfam.comOffering Business and Personal Insurance coverage options for your home, office, autos and life. Let us protect the dreams you've worked so hard to achieve.
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