Customer Service, Associate
Shift4(14 days ago)
About this role
Shift4 is a global provider of commerce-enabling technology, simplifying complex payment ecosystems for businesses across various industries. The company is expanding its team to include Customer Service Representatives who will support merchants by troubleshooting and resolving technical inquiries related to payment systems and hardware.
Required Skills
- Customer Service
- Troubleshooting
- Payment Processing
- POS Systems
- Hardware
- Software
- Technical Support
- CRM
- APIs
- Knowledge Base
About Shift4
shift4.comShift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.
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