Customer Support Specialist
mx51(8 days ago)
About this role
mx51 is a payment platform company that provides solutions for merchants to accept payments across various channels and offers a real-time business management dashboard. They are seeking a merchant service representative to support customers by resolving product and service issues and providing education about their offerings.
Required Skills
- Zendesk
- Troubleshooting
- Customer Service
- Communication
- Payment Systems
- POS Systems
- Technical Support
- CRM
- Problem Solving
- Relationship Building
About mx51
mx51.comMX51 is a payments technology company that provides cloud‑managed point‑of‑sale terminals, payment software, and developer APIs to merchants, acquirers and integrations partners. Their platform combines secure, contactless and chip card acceptance with remote device provisioning, monitoring and payments orchestration to simplify rollout and ongoing management. MX51 positions itself as a terminal‑as‑a‑service style partner, helping retailers, hospitality operators and software vendors reduce operational overhead, accelerate deployments and maintain compliance.
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