Customer Service Automotive Technical Specialist
FCP Euro
About this role
FCP Euro is seeking Customer Service Technical Specialists with a passion for European cars and automotive knowledge to assist customers with technical support, troubleshooting, and product support. The role involves providing expert assistance via phone, chat, and email, and contributing to product and internal knowledge improvements.
Skills
Qualifications
About FCP Euro
fcpeuro.comFCP Euro is a specialty e-commerce retailer of parts and accessories for European cars, offering OEM and aftermarket components for BMW, Mercedes‑Benz, Audi, Porsche, Volkswagen, Volvo, MINI and other marques. They stock maintenance consumables, drivetrain and suspension parts, performance upgrades, and tools, serving DIY enthusiasts and independent shops. FCP Euro emphasizes technical resources and customer support — fitment guides, how‑to content and installation help — along with fast shipping and straightforward returns to help customers complete repairs and upgrades.
About FCP Euro
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $60k
per year