Customer Service & Complaint Management Supervisor
KF PT. Kalbe Farma Tbk.(2 months ago)
About this role
A Customer Service & Complaint Management Supervisor based in Jakarta responsible for supporting the customer-facing operations and maintaining service standards. The role operates within a banking or financial services environment and focuses on ensuring operational compliance and quality.
Required Skills
- Complaint Management
- Customer Service
- Team Leadership
- Coaching
- Performance Management
- Communication
- Analytical Thinking
- Problem Solving
- Microsoft Office
- English
Qualifications
- Bachelor's Degree (S1)
About KF PT. Kalbe Farma Tbk.
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