Customer Service - Consumer Manager
Brompton Bicycle
About this role
The Customer Service Manager at Brompton Bicycle is responsible for delivering an exceptional customer experience through strategic planning, team leadership, and operational management. The role involves improving customer support channels, driving customer satisfaction, and supporting business growth, with a focus on leadership, process optimization, and customer engagement.
Skills
About Brompton Bicycle
brompton.comOfficial UK site for the iconic Brompton Folding Bike. Browse the range of city bikes, e-bikes, parts & accessories. UK Free Delivery or find a store near you.
Recent company news
Country LifeBetter than Ozempic? 50 years of the Brompton bicycle
Nov 21, 2025
The TimesTrump tariff chaos pushes Brompton Bikes to tilt to China
2 weeks ago
Wallpaper*To mark 50 years of Brompton bicycles, we took a factory tour
Jul 28, 2025
The TelegraphBrompton Bicycle puts £100m factory on ice as bosses blame weak economy
1 month ago
Bicycle Retailer & Industry NewsBrompton celebrates 50th with new models and stores
Apr 10, 2025
About Brompton Bicycle
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Brompton Bicycle.
Salary
$55k – $65k
per year