Customer Service Director - France
VELUX(1 month ago)
About this role
Customer Services Director for France at VELUX and member of the French leadership team. A senior leadership role focused on shaping the customer care function, driving customer-centric strategy, and leading transformation across channels. The position emphasizes operational performance, sustainable growth, and alignment with company values.
Required Skills
- Customer Service
- CRM
- Operational Excellence
- Team Leadership
- P&L Management
- Data Analytics
- Change Management
- Stakeholder Management
- French
- English
Qualifications
- Master's Degree in Business, Operations, Engineering or Related Field
About VELUX
velux.comBring natural light and fresh air into your home through the roof. Create healthy homes with better indoor climate and save energy building active houses
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