Hartford HealthCare
The Customer Service Dispute Resolution Analyst is responsible for the analysis, investigation, and resolution of system-wide customer service requests requiring second-level review. This role involves assessing patient complaints holistically, utilizing an interdisciplinary approach within the Revenue Cycle to address billing, coding, and reimbursement issues. The position requires strong critical thinking and communication skills to de-escalate patient concerns, educate patients on healthcare billing intricacies, and escalate unresolved matters to senior leadership as needed.
Hartford HealthCare is a Connecticut-based integrated health system operating eight acute care hospitals, behavioral health facilities, a multi-specialty medical group with over 800 physicians across 350+ locations, rehabilitation services, senior services, and homecare programs. The hhccareers.org site serves as its recruitment portal, connecting candidates with clinical and nonclinical roles—including nursing, allied health, and administrative positions—and offering job search tools, candidate resources, and information on benefits and career development. Hartford HealthCare has been recognized by Fortune, U.S. News & World Report, Leapfrog, and Healthgrades for innovation, safety, and specialty excellence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hartford HealthCare.
Hartford HealthCare didn’t post a salary, so this is our estimate from similar listings.
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