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© All Rights Reserved. ApplyBlast.com
Connexus Resource Group
The Customer Service Escalations Agent supports customers through escalated calls and complex interactions, providing professional, solution-oriented assistance. This role involves taking ownership of escalations, making final decisions on unresolved cases, and identifying opportunities to improve the overall customer experience. The position requires strong de-escalation skills, attention to detail, and the ability to work closely with leadership and the client.
Headquarters
Bainbridge Island, Washington, United States
We are CX We connect brands with their customers and customers to the solutions they need by delivering compelling service experiences. The right customer experience management partner for your business Connexus is a business process outsourcing
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Connexus Resource Group.
37% below the average for this role