Customer Service Expert (Remote, Contract)

INFUSE(2 months ago)

HybridFull TimeMedior$78,529 - $105,163 (estimated)Client Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences that drive satisfaction and business results. The role provides exposure to a variety of industries and offers opportunities for professional growth within a supportive, employee-centered workplace. Team members are expected to represent INFUSE’s values by building meaningful client connections and contributing to the company’s positive culture.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Opportunity Growth
Issue Escalation
Administration
Data Entry
Scheduling
Communication
Interpersonal

+4 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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