Remote Spanish Bilingual Customer Experience Specialist
Alignment Health(22 days ago)
About this role
The role involves delivering compassionate, seamless service to members, supporting their health care needs, and building caring connections. It emphasizes empathetic communication, problem-solving, and managing complex interactions with older adults and individuals with disabilities. The position offers an opportunity to make a meaningful difference in members' lives within a supportive team environment.
Required Skills
- Customer Service
- Communication
- Empathy
- Problem Solving
- Medical Reimbursement
- HIPAA
- Data Documentation
- Bilingual Spanish
- Microsoft Office
- Call Center
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