Customer Service - French/German/Spanish/Italian

Philip Morris International(2 months ago)

HybridFull TimeSenior$119,565 - $160,312 (estimated)Customer Service

About this role

The Sr Advisor I, Technical Support provides advanced technical support to clients, responding to escalated calls. The role involves assisting clients with inquiries related to logistics, returns, exchanges, and technical support for smart home products in multiple languages, enhancing customer satisfaction through effective communication.

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Required Skills

Technical Support
Customer Service
Problem Solving
Communication
Multitasking

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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