Customer Service (German/French/Italian/Spanish/Portuguese/Turkish) (Global Customer Care (GCC) Professional)
Hitachi Vantara Corporation(3 days ago)
About this role
The role involves providing customer support in multiple languages by handling requests via calls and cases, using a knowledge base and CRM systems. It is a shift-based position aimed at delivering quality support interactions to foster customer loyalty and retention. The position is based in Lisbon, Portugal, with a requirement to work in rotation shifts, including nights.
Required Skills
- Customer Support
- CRM
- Knowledge Base
- Multilingual
- Communication
About Hitachi Vantara Corporation
hitachivantara.comHitachi Vantara is the digital infrastructure and data operations arm of Hitachi that helps enterprises turn data into outcomes through storage, hybrid cloud, analytics, IoT/edge and data-management solutions. It delivers enterprise storage and converged infrastructure, software (including the Lumada platform), and professional and managed services to support digital transformation and integrate IT with operational technology. The company emphasizes sustainable, energy‑efficient "green IT" solutions and serves large organizations across industries with global deployment, consulting, and support.
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