Customer Service Intern

Jumia

5 years ago

Lagos, Nigeria

Onsite

Full Time

Intern

0 applicants

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About this role

The company is seeking a Customer Service Intern to join their team, providing a valuable learning experience. This role involves engaging with customers and developing skills in customer relationship management and communication.

Skills

About Jumia

jumia.com.ng

Jumia is a leading pan‑African e‑commerce marketplace that connects consumers with merchants across multiple African countries, with a large presence in Nigeria. The platform sells products across categories including electronics, fashion, home goods and groceries, and supports both third‑party sellers and Jumia‑managed inventory. Jumia also operates complementary services—Jumia Logistics for fulfillment and last‑mile delivery and JumiaPay for digital payments—plus apps and merchant tools tailored to local market needs. It targets consumers and small businesses by addressing regional challenges like limited banking access, fragmented supply chains, and demand for mobile‑first shopping.