Customer Service Lead
FlyFlat
About this role
The Lead Customer Service Specialist: Direct-to-Consumer is responsible for leading the daily workflow of the direct-to-consumer customer service business, serving as a subject matter expert, and training team members. The role involves resolving customer issues, managing team performance, analyzing customer service data, and improving customer experience across various platforms.
Skills
About FlyFlat
careers-page.comManatal is a next-generation recruitment software that helps HR departments and recruitment agencies source, manage, and hire candidates more effectively. It provides tools to create, customize and publish career pages alongside applicant tracking, candidate sourcing and recruitment workflow features. Built as a modern cloud platform, Manatal streamlines hiring and employer branding for teams of all sizes.
About FlyFlat
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for FlyFlat.
Salary
$12k – $16k
per year
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