Customer Service Manager
Momentive(1 month ago)
About this role
A Customer Service Manager at Momentive leads the customer service function, overseeing a team of Customer Service Representatives and ensuring strong day-to-day operational execution. The role focuses on driving customer satisfaction and fostering a positive workplace culture while partnering closely with commercial stakeholders. The position is based on-site Monday through Friday.
Required Skills
- Customer Service
- People Management
- Team Coaching
- Order To Cash
- SAP
- KPI Reporting
- Continuous Improvement
- Stakeholder Management
- Queue Management
- Backlog Management
+8 more
Qualifications
- Bachelor's Degree
About Momentive
momentive.comMomentive Performance Materials is a leading provider of advanced silicone solutions designed for sustainability, performance, and innovation. The company engineers cutting-edge materials that serve diverse industries, including automotive, healthcare, electronics, aerospace, defense, and consumer goods. Momentive is committed to sustainability and offers a variety of products that enhance the functionality and safety of everyday goods. With a focus on innovation, Momentive continues to support manufacturers in creating high-quality and environmentally responsible products.
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