HexArmor

Customer Service Manager

HexArmor(20 days ago)

Michigan, United States, Grand Rapids, MIOnsiteFull TimeManager$85,074 - $114,088 (estimated)Customer Service
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About this role

The Customer Service Manager at HexArmor® oversees global order fulfillment and is essential in providing exceptional customer service. This role involves leadership and innovation to enhance operational success, customer loyalty, and organizational growth while cultivating an outstanding customer experience.

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Required Skills

  • Order Management
  • Customer Service
  • Data Management
  • Logistics Coordination
  • Team Leadership

Qualifications

  • BS degree preferred
  • 5-7 years of Order Management and Customer Service experience
HexArmor

About HexArmor

hexarmor.com

HexArmor is a global personal protective equipment company specializing in high-performance hand protection and safety products. They design and manufacture cut-, puncture- and impact-resistant gloves, sleeves, eyewear and related PPE for industries such as oil & gas, utilities, manufacturing, construction and emergency services. Known for innovation and rigorous testing, HexArmor uses engineered materials and proprietary designs to deliver certified protection while preserving dexterity and comfort. The company supports customers worldwide with product development, training resources and distribution to help organizations reduce workplace injuries and protect workers' livelihoods.

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