Customer Service Representative

Mom's Meals(20 days ago)

Des Moines, IAOnsiteFull TimeJunior$34,000 - $34,000Customer Service

About this role

The Customer Service Representative at Mom's Meals acts as the front line for customers placing meal orders, ensuring exceptional service and accuracy in order submission. This position supports the company’s mission to provide tailored nutrition solutions for seniors and patients by fostering strong customer relationships and addressing inquiries effectively.

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Required Skills

Customer Service
Order Processing
Communication
Problem Solving

Qualifications

High School Degree
GED

About Mom's Meals

momsmeals.com

Mom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.