Customer Service Manager
Daniels Health(4 days ago)
About this role
Daniels Health is hiring a Customer Service Manager to lead a team in providing exceptional service to healthcare clients, focusing on customer experience, process improvement, and cross-department collaboration. The company aims to make healthcare safer through sustainable waste management and safety protocols.
Required Skills
- Salesforce
- Microsoft Office
- Root Cause Analysis
- Customer Satisfaction
- Data Analysis
- Process Improvement
- Team Leadership
- Communication
- KPIs
- Logistics
About Daniels Health
danielshealth.comDaniels Health is a medical waste management company that, for over 20 years, has delivered regulated collection, treatment and disposal services and sharps‑containment solutions under the Daniels Sharpsmart brand. They provide reusable Sharpsmart containers and end‑to‑end managed programs — including safe collection, transport, compliant disposal, staff training and auditing — designed to reduce clinical risk, costs and environmental impact. Daniels markets itself on safety, sustainability and customer experience, citing industry‑leading Net Promoter Scores and serving hospitals, clinics and laboratories with fully auditable waste‑management solutions.
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