Stage - Assistant Satisfaction (x/f/m) - Nantes - Juillet 2026
Doctolib(5 days ago)
About this role
This role involves supporting customer satisfaction and process improvement within Doctolib, focusing on client follow-up, training, and collaboration with teams to enhance service delivery. It offers an opportunity to develop skills in customer success and operational organization in a dynamic environment.
Required Skills
- CRM
- Excel
- Customer Satisfaction
- Process Improvement
- Training
- Reporting
- Team Collaboration
- Dashboard
- KPIs
- Data Analysis
About Doctolib
doctolib.comDoctolib is a European health tech company that connects patients with healthcare professionals through online appointment booking and teleconsultation services. It also provides practice and clinic management software—scheduling, patient reminders, secure video consultations, and integrations with existing clinical systems—to streamline administrative workflows. Widely used in markets such as France and Germany, Doctolib serves millions of patients and thousands of providers. Organizations adopt it to improve patient access, reduce no-shows, and gain operational insights.
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