Customer Service Manager
1 Grid
About this role
A Customer Service Manager at 1-grid.com is responsible for leading the support team to deliver exceptional customer service and improve support operations. The role involves managing team performance, overseeing daily activities, and collaborating across various departments to enhance the customer experience.
Skills
About 1 Grid
gridonesolutions.comGrid One Solutions is a technology and consulting company that delivers innovative software and services for the utility industry. They provide platforms and analytics to support grid modernization efforts—covering outage and asset management, meter/AMI data integration, DER coordination, and operational decision support. Grid One helps utilities improve reliability, reduce operating costs, and meet regulatory requirements through data‑driven workflows, cloud deployments, and systems integration. Their clients include electric, gas, and water utilities seeking to modernize distribution systems and leverage smart‑grid and IoT investments.
About 1 Grid
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for 1 Grid.
Salary
$121k – $160k
per year