Vice President , Technical Support, APAC
AVEA(25 days ago)
About this role
The Vice President - Technical Support in APAC is a leadership role responsible for managing and transforming the technical support organization into an AI-ready, high-performing team. The role focuses on delivering high-quality support outcomes, operational excellence, and driving automation and AI adoption, while aligning support priorities with regional growth and customer satisfaction goals.
Required Skills
- SupportOperations
- IncidentManagement
- EscalationHandling
- AIIntegration
- DataAnalysis
- Leadership
- ProcessImprovement
- Automation
- CustomerSuccess
- TeamManagement
About AVEA
aveva.comAVEVA is a global leader in industrial software that helps companies optimize engineering, operations and asset performance. Its portfolio includes engineering and design tools, operations and control systems, asset performance management, industrial analytics and digital-twin/cloud platforms used across energy, utilities, marine, manufacturing and infrastructure. AVEVA combines software, services and a partner ecosystem to drive digital transformation, improve uptime, increase efficiency and reduce costs across the asset lifecycle. Headquartered in Cambridge, UK, it serves customers worldwide.
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