British Business Bank
This role leads a high-performing, multi-channel customer service team to deliver an excellent, efficient, and compliant service. The position utilizes customer insight and performance data to drive continuous improvement, enhance customer journeys, and support the customer experience strategy. It involves managing operational performance, service levels, and quality assurance while collaborating with stakeholders to develop the Customer Contact Strategy.
Headquarters
Sheffield, England, United Kingdom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for British Business Bank.
British Business Bank didn’t post a salary, so this is our estimate from similar listings.