Customer Service Professional II

Manulife(2 months ago)

HybridFull TimeJunior$58,144 - $77,814 (estimated)Customer Service

About this role

The Customer Service Professional II at Manulife Contact Center is responsible for delivering superior customer service to clients and financial advisors, focusing on ensuring customer satisfaction and loyalty. The role involves addressing customer requests that range from basic inquiries to more complex transactions and problem resolution, and requires effective communication both internally and externally.

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Required Skills

Customer Service
Problem Resolution
Effective Communication
Analytical Skills

Qualifications

Completed 2 Years in College
Associate Degree
Bachelor's Degree

About Manulife

manulife.com

Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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