Field Technical Support
HP(1 month ago)
About this role
The Field Technical Support role focuses on enhancing customer experience through effective installation support, problem resolution, and tailored solutions for complex accounts. This position involves coordinating efforts across departments, mentoring team members, and delivering software services throughout the customer lifecycle. Proactive monitoring and technical expertise play key roles in addressing diverse customer needs and improving overall service delivery.
Required Skills
- Customer Support
- Technical Support
- Field Service Management
- Process Improvement
- Effective Communication
Qualifications
- High School Diploma
- 6-8 Years Experience
About HP
hp.comLearn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website.
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