Customer Service Professional
Manulife(1 month ago)
About this role
A Customer Service Professional who builds strong customer relationships by assisting with inquiries, issues, and complaints related to products and services. The role follows prescribed service and operating standards, reports to an Operations Supervisor or Assistant Manager, and is expected to deliver easier, better, and faster service to customers.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Call Handling
- Escalation
- Documentation
- Computer Literacy
- Interpersonal Skills
Qualifications
- 2 Years Tertiary Education
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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