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© All Rights Reserved. ApplyBlast.com
Certified Group
The Customer Service Representative 2 handles complex client inquiries, providing proactive support and ensuring timely resolution across phone, email, Teams, and in‑person channels. The role collaborates with technical, sales, and laboratory teams, maintains client records in Salesforce, and contributes to process improvements and team training.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Certified Group.
Certified Group didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role