Customer Service Representative - Dutch and English
Catawiki(1 month ago)
About this role
A Customer Service International Representative at Catawiki is part of the Customer Service team supporting a global marketplace for special objects. The role contributes to customer retention and cross-departmental feedback and sits within a collaborative, growth-focused scale-up. It is offered as a permanent full-time position based in Lisbon with hybrid working (minimum two days in office) and employee development opportunities.
Required Skills
- Customer Service
- Content Moderation
- Live Channels
- Chat Support
- Email Support
- Phone Support
- Social Media
- Dispute Resolution
- Mediation
- Communication
+5 more
About Catawiki
catawiki.careersCatawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.
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