Customer Love Team Member
Butternut Box
About this role
A Customer Service role at Butternut Box representing the brand and helping ensure a positive experience for customers and their dogs. The position is based in White City, London and is hybrid (three days in-office, two days remote) working 39 hours per week, Monday–Friday. Butternut Box is a B-Corp certified company focused on sustainable, customer-centric growth and people development.
Skills
About Butternut Box
butternutbox.comButternut Box is a subscription service that delivers fresh dog food direct to customers’ doors. Their meals are made from fresh ingredients and marketed as healthy, delicious, and hypoallergenic, with recipes portioned to suit individual dogs. The company emphasizes convenience and nutrition by providing perfectly portioned, ready-to-serve meals to simplify feeding for pet owners.
Recent company news
PetfoodIndustryButternut Box launches fresh dog food health study
Sep 4, 2025
Pet Food ProcessingButternut Box locks down $86 million in funds
May 22, 2025
General AtlanticButternut Box announces £280m investment from General Atlantic and L Catterton to feed more dogs across Europe
Sep 4, 2023
EU-StartupsLondon-based Butternut Box raises more than €75 million to expand its fresh dog food offering
May 20, 2025
Tech Funding NewsButternut Box fetches over €75M from Liquidity to become Europe’s next pet food unicorn
May 20, 2025
About Butternut Box
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Butternut Box.
Salary
$58k – $78k
per year
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