Customer Service Representative - Dutch and English
Catawiki(12 days ago)
About this role
A Customer Service Representative at Catawiki supports buyers and sellers on the marketplace by addressing customer queries, managing disputes, and ensuring timely resolutions across multiple channels. The role is based in Lisbon and contributes to improving customer experience and retention within a fast-paced, curated auction platform.
Required Skills
- Customer Service
- Content Moderation
- Live Channels
- Logistics
- Dutch
- English
- Communication
- Analytical Thinking
- Critical Thinking
- Multichannel Support
+4 more
About Catawiki
catawiki.careersCatawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.
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