Claims Resolution Partner (ADESA)

Carvana(22 days ago)

RemoteFull TimeMedior$65,270 - $88,080 (estimated)Central Operations

About this role

ADESA (a Carvana-owned company) is hiring a Claims Resolution Partner to join its Central Operations team supporting wholesale vehicle remarketing. The role serves as a neutral arbiter to ensure fair, evidence-based outcomes in auction-related disputes, protecting process integrity and reducing financial risk. This position interacts with buyers, sellers, and internal teams to maintain a consistent and transparent arbitration experience.

View Original Listing

Required Skills

Arbitration
Claims Investigation
Dispute Resolution
Negotiation
Customer Communication
Rules Interpretation
Financial Analysis
Risk Mitigation
Vehicle Inspections
Vehicle History

+4 more

Qualifications

High School Diploma
Bachelor's Degree

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.