Customer Service Representative (German)

JustAnswer(28 days ago)

RemoteFull TimeJunior$37,529 - $51,131 (estimated)Customer Support

About this role

A Bilingual Customer Service Representative at Pearl serves as the frontline representative for German-speaking customers, supporting the company’s mission to deliver accurate, accountable professional services at scale. The role operates remotely during German business hours and emphasizes delivering high-quality customer experiences while collaborating with cross-functional teams. The position values continuous learning, inclusivity, and the use of AI tools to improve service delivery.

View Original Listing

Required Skills

Customer Support
Active Listening
Communication
Account Management
Record Keeping
Product Knowledge
Collaboration
Performance Metrics
German Proficiency
English Proficiency

+6 more

About JustAnswer

justanswer.com

JustAnswer is an online expert marketplace that connects users with licensed professionals and vetted specialists across categories such as medical, legal, veterinary, automotive, home repair, and tech. Customers submit questions and receive fast answers or consultations via chat, phone, or messaging, typically through per-question fees or membership/subscription options. The service emphasizes quick turnaround and expert verification to provide affordable, on-demand advice and document review without an in-person visit.