Westpac New Zealand
The Customer Service Representative serves as the first point of contact for Westpac customers, handling inquiries, troubleshooting issues, and guiding users through digital banking tools. The role involves resolving problems such as online banking access, card disputes, and regulatory queries while delivering empathetic, solution‑focused service. It operates in a fast‑paced environment with a focus on creating better financial futures for customers and the community.
Westpac provides online banking, bank accounts, home loans/mortgages, credit cards, personal loans, foreign exchange, insurance, KiwiSaver, savings and investment solutions to kiwis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Westpac New Zealand.
Westpac New Zealand didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role
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