Customer Service Representative I
Sentara(1 month ago)
About this role
A Customer Service Representative at Sentara Health provides empathetic, professional support to members and patients of the health system, serving as a primary point of contact for health plan interactions. This full-time role is primarily remote with occasional onsite presence and requires residence in the Hampton Roads or Central Richmond areas. The position supports Sentara’s mission to improve health every day through service-focused member engagement.
Required Skills
- Customer Service
- Phone Support
- Claims Processing
- Eligibility Verification
- Billing Inquiries
- Data Entry
- Multitasking
- Active Listening
- Empathy
- Compliance
Qualifications
- High School Diploma or Equivalent
About Sentara
sentaracareers.comJoin a national healthcare leader dedicated to growth, innovation and patient safety. Join Sentara.
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