Customer Care and Sales Advisor - I
Cable One, Inc.(25 days ago)
About this role
A Customer Care and Sales Advisor I at Sparklight (a Cable One brand) is an entry-level role focused on supporting and retaining customers while representing the company. The advisor acts as a primary customer contact, building trust through empathetic communication and promoting appropriate products and services. The position emphasizes growth into handling more complex customer situations and balancing service with sales to protect customer relationships.
Required Skills
- Retention Sales
- Customer Care
- Phone Support
- Billing Knowledge
- Active Listening
- Upselling
- Order Entry
- Scheduling
- Empathy
- Communication
Qualifications
- High School Diploma
- GED
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
View more jobs at Cable One, Inc. →