Customer Service Representative (Latin America)
Wing Assistant(1 month ago)
About this role
A remote Customer Service Representative at Wing supports clients by handling inbound and outbound customer communications across phone, email, and messaging channels. The role focuses on ensuring customer satisfaction, maintaining accurate records, and building trust-based relationships with customers. It is fully work-from-home, aligned with US hours, and offers performance incentives and career growth opportunities. Candidates will work with modern tools and technologies while being part of an inclusive and supportive team environment.
Required Skills
- Inbound Calls
- Outbound Calls
- Customer Support
- Issue Resolution
- Customer Relationship Management
- Record Keeping
- Data Entry
- Policy Compliance
- Phone Communication
- Email Communication
+9 more
About Wing Assistant
wingassistant.comWing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.
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