Customer Service Representative - Mandarin and English
Catawiki(27 days ago)
About this role
The Customer Service International Representative at Catawiki contributes to customer satisfaction and retention to support the company’s mission as a marketplace for special objects. The role is part of the Customer Service department and provides cross-departmental feedback to improve the overall customer experience. This Lisbon-based position is permanent and comes with benefits and development opportunities.
Required Skills
- Customer Support
- Dispute Resolution
- Multichannel Support
- Mediation
- Content Moderation
- Live Channels
- Mandarin
- English
- Analytical Thinking
- Communication
+3 more
About Catawiki
catawiki.careersCatawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.
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