Customer Service Representative, Member Care

Sidecar Health(2 days ago)

RemoteFull TimeJunior$17,000 - $19,000Member Care

About this role

Sidecar Health is a healthcare company focused on making healthcare affordable, accessible, and transparent. They are disrupting the industry by supporting members through their Member Care team, which emphasizes excellent customer service and problem-solving to enhance the member experience.

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Required Skills

Communication
Customer Service
Problem Solving
Empathy
Healthcare Knowledge

About Sidecar Health

sidecarhealth.com

New Relic is a cloud-based observability and telemetry platform that helps engineering teams monitor, debug, and optimize applications, infrastructure, and end-user experience in real time. It offers APM, infrastructure monitoring, logs, distributed tracing, browser and mobile RUM, metrics, dashboards, and alerting — all collected via agents, SDKs, and APIs. The platform unifies telemetry with rich query and visualization tools (e.g., NRQL), SLOs, and integrations across cloud-native and legacy stacks to accelerate root-cause analysis and incident response. Teams use New Relic to improve reliability, performance, and operational efficiency through centralized monitoring and actionable insights.

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