Customer Service Representative
Collective Health(9 days ago)
About this role
Collective Health is hiring Member Advocates to support members with health benefits, providing compassionate and personalized service in a rapidly evolving healthcare industry. The role involves helping members understand and navigate healthcare options, with a focus on empathy and operational efficiency.
Required Skills
- Customer Service
- Communication
- Empathy
- Medical Benefits
- Software Skills
- Resiliency
- Fast-paced Environment
- Problem Solving
- Bilingual
- Healthcare Experience
About Collective Health
collectivehealth.comCollective Health is a healthcare benefits platform that provides an integrated solution for employers to administer self-funded health plans, manage costs, and support their people. It combines cloud-based plan administration, claims processing, data analytics, and care navigation to simplify benefits management and improve the member experience. Employers use Collective Health to increase transparency into spending, reduce waste, coordinate care, and deliver more personalized, concierge-style support to employees.
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