Customer Service Representative (Remote PST)

Clinical Careers Page(12 days ago)

WashingtonOnsiteFull TimeJunior$37,000 - $37,000Customer Service

About this role

CVS Health is hiring a Customer Service Representative to assist healthcare members, providers, and employers with benefits and claims. The role involves educating customers, resolving inquiries, and ensuring satisfaction through empathetic interactions. It offers a supportive environment with training and benefits, aimed at enhancing customer experience in the healthcare industry.

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Required Skills

Customer Service
Communication
Problem Solving
Empathy
Documentation
Healthcare
Claims Processing
Computer Skills
Telephone Support
Teamwork

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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