Customer Service Representative (Remote)
ABC Legal Services(25 days ago)
About this role
The Customer Support Specialist at ABC Legal Services provides front-line assistance for service-of-process orders, ensuring accurate handling and coordination with internal teams and field process servers. This remote role (must be located in Alabama) supports the company’s technology-driven operations and requires strong attention to detail, the ability to work under pressure, and excellent communication. The position contributes to maintaining high customer satisfaction and operational efficiency.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Confluence
- Court Research
- Document Handling
- Transcription
- Order Review
- Issue Resolution
- Process Improvement
+3 more
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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