Customer Service Representative (US)

Wing Assistant(26 days ago)

RemoteFull TimeJunior$38,400 - $60,000Customer Service

About this role

The Customer Service Representative at Wing supports customers of client companies by handling inquiries and issues via phone and digital channels. The role is fully remote, working US hours, and requires maintaining accurate customer records while ensuring high levels of satisfaction. This position operates within a fast-paced, technology-enabled environment and offers paid training, incentives, and opportunities for growth. Candidates must be based in the US and meet specific technical requirements for home office equipment and connectivity.

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Required Skills

Inbound Calls
Outbound Calls
Customer Support
Issue Resolution
Relationship Building
Customer Communication
Record Keeping
Account Management
Documentation Filing
Policy Compliance

+8 more

About Wing Assistant

wingassistant.com

Wing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.