Customer Service Representative
Clinical Careers Page(15 days ago)
About this role
The role involves providing customer service to individuals seeking healthcare benefits and claims support. The representative educates, assists, and resolves inquiries, ensuring customer satisfaction through empathetic and respectful interactions. It is a full-time position aimed at enhancing customer experience within the healthcare industry.
Required Skills
- Customer Service
- Empathy
- Communication
- Problem Solving
- Healthcare
- Claims
- Benefits
- Phone Support
- Documentation
- Microsoft Office
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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