Customer Service Representative
Independent Health(13 days ago)
About this role
This role is for full-time Customer Service Representatives at Independent Health, starting in April 2026. The job involves assisting members, providing information about policies and benefits, and troubleshooting inquiries, with a transition from onsite training to a hybrid work environment.
Required Skills
- Customer Service
- Medical Terminology
- Call Center
- Problem Solving
- Communication
- Microsoft Office
- Attention to Detail
- Empathy
- Data Entry
- Database Navigation
Qualifications
- High School Diploma or GED
About Independent Health
independenthealth.comIndependent Health has been dedicated to improving the health and well-being for all of Western New York for over 40 years. Explore Individual and Family plans, Medicare, and State Plans designed to meet your needs with exceptional customer service through the RedShirt® Treatment.
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