Customer Service Representative
Collective Health
About this role
Collective Health is hiring Member Advocates to support members with their healthcare benefits, providing concierge-level customer service through phone, email, and chat. The role involves helping members understand, navigate, and resolve issues related to health insurance and benefits within a fast-paced, evolving healthcare environment.
Skills
About Collective Health
collectivehealth.comCollective Health is a healthcare benefits platform that provides an integrated solution for employers to administer self-funded health plans, manage costs, and support their people. It combines cloud-based plan administration, claims processing, data analytics, and care navigation to simplify benefits management and improve the member experience. Employers use Collective Health to increase transparency into spending, reduce waste, coordinate care, and deliver more personalized, concierge-style support to employees.
Recent company news
Delano.luCaring also means protecting
1 day ago
Business WireCollective Health Appoints New CPO and CISO to Advance Company Growth Strategy and Cybersecurity Capabilities
May 13, 2025
Oil City News(PHOTOS) Natrona Collective Health Trust's headquarters takes shape in historic Casper building
Aug 14, 2025
NBCUniversal News GroupNBCU Local, Digital Health Networks Launch ‘The Care Collective’ Health Storytelling Initiative
Jun 4, 2025
Healthcare Finance NewsProvidence Health Plan teams with Collective Health on third-party administration
Apr 7, 2025
About Collective Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Collective Health.
Salary
$21k
per year
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