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Health Guide at Rightway - ApplyBlast

Health Guide

Rightway

1 month ago

3.5 on Glassdoor

Denver, Colorado, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Health Guide role provides concierge-level healthcare navigation support to members via phone, chat, text, and email. This position involves helping members understand their benefits, resolve billing issues, and coordinate care with providers. The role requires strong communication skills and a customer-centric approach to simplify the healthcare experience.

Responsibilities

Deliver healthcare navigation concierge service via phone, chat, text, and email
Source high-quality care providers based on member needs and preferences
Support members with billing questions, issue resolution, and care coordination

Skills

About Rightway

rightwayhealthcare.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2017

View Profile

Rightway Healthcare is a technology-enabled clinical care navigation and benefits company that helps employers and health plans connect members with high-quality, cost-effective care. It pairs clinician-led navigation with a transparent, outcomes-focused pharmacy benefits management (PBM) offering to simplify access, reduce unnecessary spend, and improve medication and treatment decisions. Rightway’s platform combines data-driven insights, care teams, and digital tools to personalize guidance, coordinate referrals, and drive better clinical and financial outcomes.