Customer Service Representative
Concept2
About this role
Concept2 is looking for a Customer Service Representative to support technical troubleshooting and customer inquiries for their fitness and rowing products. The role involves providing front-line support, resolving product issues, and developing product knowledge, all within an informal and supportive work environment.
Skills
About Concept2
concept2.comConcept2, founded in 1976, designs and manufactures high-quality indoor exercise equipment for home and gym use. Their flagship products include the RowErg rowing machine, SkiErg ski machine, and BikeErg indoor exercise bike, along with performance monitors and training accessories sold direct to customers. The company is known for durable, performance-oriented gear, strong customer service, and tools that help athletes and recreational users track progress and train effectively.
About Concept2
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Concept2.
Salary
$50k – $60k
per year