Customer Service Representative

Contact Government Services, LLC

7 days ago

Frankfort, KY

Onsite

Full Time

Trainee

0 applicants

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About this role

CGS is seeking a Customer Service Representative to support a large Federal agency through handling customer calls, emails, and documenting communications. The role encourages collaboration, professional growth, and involves using a knowledge base to assist the public.

Skills

About Contact Government Services, LLC

cgsfederal.com

Industries

Consulting, Technology, Government

Contact Government Services (CGS) is a government-focused consulting and technology services firm that helps federal agencies simplify and enhance operations by optimizing human, technical, and financial resources. Their team of technologists, consultants, and project managers partners with agencies to understand needs, identify opportunities for innovation, and deliver customized solutions. CGS provides services such as program and project management, IT modernization, and resource optimization to improve efficiency, compliance, and mission outcomes. They emphasize tailored engagements and measurable results to advance government performance.