Stanley Black & Decker
A Customer Service Representative at Stanley Black & Decker resolves customer inquiries and complaints regarding the company's tools through calls, email, and chat. The role involves identifying customer needs, updating CRM profiles, and acting as a liaison with other departments to drive satisfaction and meet performance KPIs.
Headquarters
New Britain, Connecticut, United States
Company Size
10001+ employees
Founded
1843
Headquartered in the USA, Stanley Black & Decker is the world’s largest tool company with 50 manufacturing American facilities and more than 100 worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stanley Black & Decker.
34% below the average for this role