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© All Rights Reserved. ApplyBlast.com
Follett Software, LLC
The Customer Service Representative provides customer support via telephone, internet, and email to resolve inquiries related to order processing, warranty, and billing. This role involves accurately entering orders, maintaining post-sale customer relationships, and collaborating with internal departments to ensure a seamless customer experience. The position requires strong troubleshooting skills and the ability to manage multiple customer demands in a fast-paced environment.
Follett Software is a K–12 educational technology company that builds cloud-based tools to simplify the complex work of running schools and districts. Its solutions—centered on the Destiny platform—help districts manage library services, digital and print collections, curriculum and resources, and related workflows and analytics. Follett emphasizes strong customer support, community resources, and integrations with other school systems to streamline operations and improve access to learning materials. School districts rely on Follett for scalable, compliance-aware systems that centralize resource management and reporting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Follett Software, LLC.
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